Frequently Asked Questions

New Customers

Create a personal account here.
Do not create an organisational account, as you will need your personal details for certificates.

Purchasing a Course

Firstly, ensure that you're logged in.
Then browse our courses, to purchase each course individually.
Select a course and click "Send payment via PayPal".
Then either log into PayPal and pay through them, or click on the "Pay by Debit or Credit Card" option. When paying by card, enter your email on the next screen and hit "Continue to Payment"

Invoicing

Contact us by email to request an invoice.
A £10 administration fee will be added to each invoice raised, so it's best to purchase in bulk.
When contacting us, please provide the name and email address of each employee, whether they already have an account, a list of the courses they wish to take and your business details. If they don't already have an account then we can create it for you, or you could help us out and instruct each employee to create one prior to contacting us. We'll then enrol each employee onto their course(s). For example:

Name: Dr. Sarah Houghton (already has an account)
Email: sarah.houghton@willowvetclinic.co.uk
Course A
Course B

Name: Mr. James Patel (please create an account)
Email: james.patel@oakmeadvets.com
Course A
Course C
Course E