From Door to Discharge: Implementing a Cat-Friendly Environment in Practice

Chloe Little | FC2026

45 minute video - Certificated at 1 hour of CPD

This presentation will cover the following key learning objectives:

• Describe the feline patient journey to the veterinary practice and identify opportunities for veterinary nurses to reduce stress before arrival and on entry to the clinic.
• Implement cat-friendly adaptations within the waiting room, consultation room, and hospital kennels to support feline welfare and minimise fear and anxiety.
• Apply low-stress, cat-friendly handling techniques appropriate for different feline temperaments and clinical situations.
• Support and educate cat owners using clear, compassionate communication to improve compliance and enhance the cat’s experience from door to discharge.